Qualtrics provides a security statement with a promise to protect your data and adhere to industry standards.
Data security is very important to us at Qualtrics. Many of our clients demand the highest levels of data security and have tested our system to be sure it meets their standards. In each case, we have surpassed expectations and received high praise from elite companies.
Qualtrics’ most important concern is the protection and reliability of customer data. Our servers are protected by high-end firewall systems, and vulnerability scans are performed regularly. Complete penetration tests are performed yearly. All services have quick failover points and redundant hardware, and complete backups are performed nightly.
Qualtrics collects and analyzes aggregate information of visitors, including the domain name, visited surveys,referring URLs, and other publicly available information. We use this information to help improve our website and services, and to customize the content of our pages for each individual customer.
We provide the most advanced online survey software for corporations, research companies, consultants and universities. We do not sell or make available specific information about our clients, their clients, or either of their data, except in cooperation with law enforcement bodies in regards to content violations or violations of applicable laws. We maintain a database of user information which is used only for internal purposes such as technical support, notifying members of changes or enhancements to the service.
Qualtrics uses secure services for online credit card payment transactions and does not record or store credit card information on its site or servers.